Source: https://www.linkedin.com/feed/update/urn%3Ali%3Ashare%3A6622559265791983616
#Deskilling #GigEconomy #DigitalTransformation #DigitalDisruption #Apps #Work #Jobs
Full-time union hotel workers are watching app-based services replace them. Who’s next? Dentists and paralegals…
The #service sector, in contrast to #manufacturing, is just beginning to contend with automation and technological displacement — in the form of #robots, #apps and #algorithms. In hospitality, “We’re right on the edge of the cliff — some of it is already replacing positions: reservations and check-in at the desk… What we do with those people is up to us as an industry.”
The robot future may be on its way, but what’s scarier still is the present being shaped by Silicon Valley…These currents in hospitality represent a subtle, sneaky form of #technological #displacement, care of the #gig #economy. They’re not robots stepping in for humans on a factory floor, but rather smartphone-based independent contractors and supplemental “cobots” chipping away at full-time employees.
This process of #deskilling and #misclassification is happening all over the world. The gig economy “is being used to replace skilled workers with less skilled, or continuing a process that’s happening all over the world of #disguised #employment, where you bring in independent contractors to replace employees.”
